In her McKinsey Quarterly article, “Creating Value in the Age of Distributed Capitalism,” Shoshana Zuboff writes, “What’s the difference (between innovations and mutations)? Innovations improve the framework in which enterprises produce and deliver goods and services. Mutations create new frameworks.” [...]
Business leaders excel at managing highly controlled environments. They are also reconciled to the challenges of trying to control random or catastrophic events. Our work in organizations is frequently driven by a request to innovate, implement, sustain, and evolve internal [...]
Much attention is paid to what we learn. We test for content acquisition and toast our subject matter experts. Make no mistake – content certainly matters. However, we live in a time where the “half-life” of knowledge is shrinking dramatically [...]
The final week of the year often heightens our awareness of time and transition—a unique juncture where the past and future converge, offering a fleeting yet profound opportunity for reflection and renewal. Denise refers to this as a "magical moment" [...]
Every organization and institution is a story about how Complexity Works! We cannot help but pause following a week where disruptions challenged the “business as usual” approach to the very functioning and governing of our country. In organizational systems, it is [...]