Business leaders excel at managing highly controlled environments. They are also reconciled to the challenges of trying to control random or catastrophic events. Our work in organizations is frequently driven by a request to innovate, implement, sustain, and evolve internal [...]
Author’s Note: If we had posted this in July 2011 when it was drafted, we would have offered many similar observations but we did not have the Complexity Space Framework -- our pattern-based model for change. The original draft referenced [...]
Much attention is paid to what we learn. We test for content acquisition and toast our subject matter experts. Make no mistake – content certainly matters. However, we live in a time where the “half-life” of knowledge is shrinking dramatically [...]
How has your organization’s training and development strategies changed in the past ten years? During this same period, “digital and mobile” have caused a breathtaking shift in how customers, employees and organizations access, consume and contribute to the expanding ecosystems [...]
How do we coach leaders and executives within the context of the Complexity Space™ Framework (CSF)? We help them build their skill at influencing change. We first need to explain our definition of Leadership as, “practiced formal and informal roles [...]